Marmot Knowledge Base

Sierra 6.4 was successfully upgraded. A couple of highlights from the new 6.4 version are below: Scheduling the automatic transfer of annual circulation statistics at year-end Returning to previous screens when using the record creation wizard Displaying the patron barcode in the Clear Holdshelf report You can also watch the "What's New in Sierra 6.4" overview video at this link: https://videos.clarivate.com/watch/vkYwoYpUxET5Urpphu2ZTn https://videos.clarivate.…

Please join us in welcoming Marmot's newest hire, Dean Clark, who started on August 18th as Marmot's new Workstation Administrator. Dean has nearly 10 years of experience in troubleshooting a range of systems and network topologies across various IT environments.  His IT experience ranges from health care and construction companies to the Center for Mental Health in Montrose. He has experience with Microsoft Active Directory, Group Policy, Azure,…

Please join us in welcoming Marmot's newest hire, Meghan Hanson, who started on August 4th as Marmot's new Help Desk Technician. Meghan earned her B.S. in Computer Information Systems from CMU.  In addition to her degree, Meghan also has experience in hospitality and customer service. The combination of her educational background and experience with hospitality lent themselves to the role of the Help Desk Technician,…

Please join us in welcoming Marmot's newest hire, Drew Hodges, who started today as Marmot's new Workstation Tech. Drew comes to Marmot with nearly a decade of experience in IT, having been an Information Technology Specialist in the US Army and the Lead Field Technician for ProVelocity (now IronEdge), which is an IT managed service provider in the area. His educational background includes graduating with honors from the US Army Cyber Center of Excellence.…

If you have any trouble, please call us at the Marmot helpdesk. If you have any questions about the upgrade, contact Marmot http://marmot-support.atlassian.net/l/cp/nNHKn06G. Here are the complete release notes http://drive.google.com/file/d/1LLRHKBQD0TRYYTohBn3z2mHJEh8u1YrA/view?usp=sharing.  Clearing the jarcache The steps to clear this out can be found HERE https://files.slack.com/files-pri/T737K61B4-F08PJ0DUFT3/2025-04-22_08-59-42.gif.