Marmot Knowledge Base

We hope you enjoyed this year's Marmot User Group (MUG) conference. A big "thank you" to all the MUG presenters. All the presentations are now on the Marmot User Group (MUG) https://marmot.org/for-members/marmot-user-group-mug page on the Marmot website. Here are all the MUG Presentations for 2023 https://marmot.org/content/mug-presentations-2023.  

If anyone has any trouble, call us at the Marmot helpdesk. If you have any questions about the upgrade, contact Brandon Cole at brandon-at-marmot.org http://brandon-at-marmot.org. To communicate correctly with the upgraded Sierra server, your desktop clients must clear the jarcache the night before or the morning before you open. Below are the instructions for removing the jarcache. Here are the release notes https://drive.google.com/file/d/18-mzr1bPlAPLTh7CIDRh-KmvbX32sd0r/view?…

In the last blog post https://marmot-support.atlassian.net/l/cp/hALfzdkC, I reviewed the three types of PII and two categories of data sets described in the excellent book Managing Data for Patron Privacy: Comprehensive Strategies for Libraries. As a quick recap, here are those three types and two categories: Direct PII: information about a person sufficient to identify that person by a single data point.…

In the December town hall meetings https://marmot-support.atlassian.net/l/cp/G2uh1yt8 for the password implementation, I provided a brief overview of personally identifiable information (PII), and a more in-depth review of a “confidentiality impact assessment.” This blog post digs a little deeper into “what is PII?…

Comparing and contrasting is a normal way to evaluate anything. “I would rather have this than that” or “this looks better than that.” And as we all know, the grass is always greener when we look at something from a remote perspective. As I've said throughout this password implementation project, Marmot staff are trying to maintain a balance between security, convenience, and system limitations.  A configuration that might be most secure might not be the most convenient for library users,…