Laptop Charging Issues

Not Holding a Charge

  • This could be due to a bad battery

    • Swollen battery

      • Is the keyboard warped?

    • Aged

  • Drivers may need to be updated

Not Charging or Charging Slowly

There are multiple reasons for a battery to not be charging:

  • Bad battery

  • Bad port/ motherboard

  • Damaged power brick or cord

  • Dock not passing through enough power

    • It is advisable to use the laptop charger whenever possible, rather than the dock to charge the battery.

Please contact Marmot Helpdesk for assistance.