Clear Sierra Print Settings

Owned by Aaron Brumbaugh, created
Last updated: Dec 13, 2022 by Sean Hanson
2 min read

This is the work-around for when Sierra messes up its printer settings.  The beginning of this (for the first time this is done) can be calling the Marmot Helpdesk.  Marmot may have to provide some permissions for your Windows login/profile to help with the issue.  Once the permissions are there, there are two processes to go through: deleting the current settings, and getting the new ones set.

Deleting printer settings

  • Close Sierra. 

  • Click the File Folder icon on the Taskbar

  • Click on “Windows (C:)” under “This PC“

  • Double-click Sierra Desktop App folder on the right-hand window 

  • Right-click the Printer Properties file and select delete. 

 

  • Go back to “Windows (C:)”

  • Double-click on the Users folder

  • Double-click on the folder with your user name

  • Enable Hidden items. 

 

Enable the hidden items selecting the “View” tab at the top of the File Explorer window, and marking the checkbox next to “Hidden items”.

 

  • Double-click the AppData folder

  • Double-click the Local folder

  • Double-click the Temp folder

  • Press Control + A to select everything.

  • Press the Delete key. 

Resetting Print Settings In Sierra:

Click this link to go to the setup page for printers /printing in Sierra.