Configuration options for the ‘Contact Links’ section of the Library System.
Table of Contents
Contact Links Configuration
Go to Pika Configuration and Library Systems from the left sidebar.
Click the Library Id number, or the Edit link to gain access to the Library Systems page.
Contact Links contains all the links that will show up in the footer of your Pika site. Click on Contact Links.
Anytime you make changes you need to save them. To save the changes, go to the bottom of the page and click on Save Changes and Return or Save Changes and Stay Here.
Social Media Contact Link Options
Social media Contact Links can be displayed in the footer of your Pika page. Enter the URL for each social media platform that you want to share with your patrons. Each entered contact link will have a corresponding icon link in the footer of the page.
Below is an example of what the icons will look like at the footer of your Pika page for the social media platforms Twitter/X, Facebook, and Instagram.
General Contact Link URL
The General Contact Link Url is where you can enter a link to a contact form on your library’s website or start an email to your library’s support address.
If you’re using a support email address, enter it address with the mailto: component before the person’s email address. For example, mailto:marmothelp@marmot.org
Either option will populate with the corresponding envelope icon at the footer of the page.
Accessibility Report Address
The Accessibility Report Address should be fulfilled with a monitored staff email at your library to triage any reports patrons have with accessibility in the catalog. Marmot staff recommends that your library create an “accessibility” email alias that is monitored by several staff members e.g. accessibility@yourlibrary.org.
The Accessibility Report is accessible from the footer of your library’s Pika interface from the Report Accessibility Issue link.
If there is truly an accessibility issue that gets reported, Marmot staff will receive an alert, as the Pika email alias is copied on all the reports. However, if the accessibility report from a patron is relative to other issues they're experiencing using the library, your library's staff should triage those issues internally.