Technology Trainer

This role page contains essential, basic, intermediate knowledge-based materials. If available, it may contain expert knowledge as well. Here is more about the levels. The beginning level for someone who has just been hired or someone who is moving into a different role within their current workplace. Next is the early/intermediate level. Next would be a truly intermediate stage and ultimately being an advanced user within a library.

The roles are meant to be general since library staff have more responsibilities than their job title states in the description and many library staff wear many hats. In order to get all the information needed for your library position, you may need to look at multiple roles. Please feel free to create your own more specific onboarding for your position from the documentation listed for each role.

Technology Trainer are responsible to perform training sessions, outreach, hands-on help, and other services to fulfill our vision.

Essential Knowledge

Training or Self-Paced Course

Topics Covered

Time Required

Related Documentation

Training or Self-Paced Course

Topics Covered

Time Required

Related Documentation

Contacting Marmot 101

 

 

Participants will learn:

  • When to Contact Marmot

  • Emergency Topics/Issues

  • Information to have ready

  • Contact methods

 

TBD

 

Marmot Orientation 101

Orienting New Employees

  • Welcome to Marmot stuff (What is Marmot; brief history; vision/mission/values)

  • Introduction to Marmot staff

  • Overview of Marmot’s range of service programs

  • The importance of the Marmot Committees

TBD

 

 

 

 

 

 

 

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Beginner/Basic Knowledge

Training or Self-Paced Course

Topics Covered

Time Required

Related Documentation

Training or Self-Paced Course

Topics Covered

Time Required

Related Documentation

Marmot ILS 101: Introduction to Circulation I

Participants will learn how to:

  • Check out

  • Check in

TBD

 

Marmot OPAC/Pika 120: Patron UX

  • Search and view search results

  • View/Pay fines

  • Place holds

    • Modify holds

    • Cancel holds

  • Review patron account

  • Review full record display

 

1 hour

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Early/Intermediate Knowledge

Training or Self-Paced Course

Topics Covered

Time Required

Related Documentation

Training or Self-Paced Course

Topics Covered

Time Required

Related Documentation

Device Management 202: Introduction to Envisionware

Device Management

  • Envisionware

TBD

Marmot OPAC/Pika 220: Patron UX

  • Create user lists

  • Link patron accounts

 

30 minutes

Shared eCollections 240

Shared eCollections
New York Times

  • Patron Set Up

OverDrive

  • Patron Set Up

Wall Street Journal

  • Patron Set up

New York Times

 

TBD

 

 

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Intermediate Knowledge

Training or Self-Paced Course

Topics Covered

Time Required

Related Documentation

Training or Self-Paced Course

Topics Covered

Time Required

Related Documentation

Network and WIFI 301: WIFI

Network and WIFI

  • Network and WIFI

TBD

 

Device Management 304: MK Solutions

Device Management

  • General Device Guides & Troubleshooting

TBD

 

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