Primarily coordinated by User Services staff, Marmot hosts, supports, and maintains the database for the Sierra ILS. This includes working with Innovative on behalf of members for issue resolution, supporting online services by 3rd-party vendors (Prospector by Colorado Alliance, OverDrive, etc.), running monthly lists to clean up bad data, and maintaining all parameter tables and load profiles in the Sierra system. Should Marmot become increasingly involved with FOLIO, this service area will be the primary support and administrative home for it.
Marmot staff provide a high level of cybersecurity by supporting and maintaining local servers purchased and housed in libraries, keeping workstations and tablets safe from malware with regular OS and software updates, and supporting PCReservation, LPT1, and MobilePrint to make public computers and printers as user-friendly as possible.
Marmot staff install, support, and maintain local network appliances with firewall, content filter, subnet, traffic shaping, and diagnostic facilities. Marmot handles calls with internet service providers whenever libraries have internet problems and assists libraries with the procurement of the best available broadband service for each site.
The archive uses Islandora for the back-end administration interface and Pika as a Discovery Layer. Archive content is presented alongside traditional catalog content to increase usability and better surface the unique content of member libraries.