This article describes the steps to complete migration of portal-only Marmot Help Desk accounts to full Atlassian accounts
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When Marmot triggers an account conversion, you will receive an email from “Jira Service Management”
If you already have an Atlassian account to use products like Confluence, Trello, Jira, etc. at other locations, then your existing email/password combination should work for this migration.
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