Marmot Help Desk: Atlassian Account Migration

This article describes the steps to complete migration of portal-only Marmot Help Desk accounts to full Atlassian accounts

Table of Contents

Step-by-step guide

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  • When Marmot triggers an account conversion, you will receive an email from “Jira Service Management”

Troubleshooting steps

If you already have an Atlassian account to use products like Confluence, Trello, Jira, etc. at other locations, then your existing email/password combination should work for this migration.


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