do the three cost centers of support and innovation, licensing, and infrastructure make sense to you?
does the description of what is included in each cost center seem appropriate?
clarified that support system licensing was for Help Desk, Knowledge Base, etc.
Are there any cost centers, or types of expenses that you don’t see reflected in the slide?
Are there changes in where any type of expense should be located between the cost centers?
Service Portfolios
Does the concept of service portfolios make sense to you?
Voting membership has been defined as a set of services, benefits, and memberships that are only available through full Marmot membership. Is there anything in this list that you think doesn’t belong? Anything that should be included but isn’t?
Likes the concept of insituttional membership in Reforma
Do you have any reservations about the more formal establishment of an Associate Membership fee, or the definition of associate membership as having a la carte access to certain Marmot services?
doesn’t think it seems unfair; it makes sense to become a voting member if you want access to the voting member portfolio
Do you have any thoughts, concerns, revisions to suggest for the service portfolios?
Resource sharing
would there be a requirement that libraries contributing to the digital archive to contribute on a regular basis. would there be an increased expectation that contribution would contribute?
IT Services
Statistics & assessment services
Director really likes the eResource statistics concep
Registered card holders is significantly less than population. Resident card holders is so low compared to population of the city
Resort towns have higher registered users than population
Library has so many part-time staff, and uses only one login for Sierra. But would like to have more logins so there is greater accountability
Why did the lowest ranked items get ranked that way?
Collection expenditures per population: collection is small comparatively to other libraries in members
Are there other data elements you can think of that might be more appropriate?
Are there data elements that might be appropriate only for specific service portfolios? What are they?
likes the idea that different data elements could be used for sizing different service portfolios
Fee types discussion
Is there any benefit to using pricing or sizing tiers?
tiers would have to be based on breaks in the data
would probably prefer the tier, because it leaves room for the library to fluctuate their spending without having immediate impact on cost. Likewise, if reducing spending it doesn’t short Marmot unnecessarily.
survey link
Next steps
February: Synthesize focus group data
February/Spring: Identify most preferred types of data for sizing; build out more detailed models using this type of data for different types and sizes of library
June: Presentation at Council for final round of feedback