do the three cost centers of support and innovation, licensing, and infrastructure make sense to you?
does the description of what is included in each cost center seem appropriate?
Are there any cost centers, or types of expenses that you don’t see reflected in the slide?
Are there changes in where any type of expense should be located between the cost centers?
Service Portfolios
Does the concept of service portfolios make sense to you?
they like spelling out the differences between voting and associate
Voting membership has been defined as a set of services, benefits, and memberships that are only available through full Marmot membership. Is there anything in this list that you think doesn’t belong? Anything that should be included but isn’t?
like the idea of the voting membership for libraries staggering into
spell out where ETS and walk throughs fit
Do you have any reservations about the more formal establishment of an Associate Membership fee, or the definition of associate membership as having a la carte access to certain Marmot services?
Do you have any thoughts, concerns, revisions to suggest for the service portfolios?
Resource sharing
we would need to ask how many additional staff sessions libraries might need in order to make sure we have enough
used to using adjusted population because of vendors using it
adjusted population is helpful for communities that are growing, but haven’t seen growth yet in users
Why did the highest ranked item get selected?
materials expenditures per population is a more robust way to gauge the size of an organization
separate models for public vs. academic: people might be ok with that
Alliance have a base fee plus a formula driven amount
Why did the lowest ranked items get ranked that way?
hours open, materials expenditures per population count
a lot of the other ones have more outside variables
Are there other data elements you can think of that might be more appropriate?
Are there data elements that might be appropriate only for specific service portfolios? What are they?
Tiers preferred
tiers provide regularly and can see the change coming in advance
talk themselves in and out of both of these. nice to predict tipping into a different tier, but also nice to have gradual changes take place constantly rather than all at once.
Fee types discussion
Is there any benefit to using pricing or sizing tiers?
February/Spring: Identify most preferred types of data for sizing; build out more detailed models using this type of data for different types and sizes of library
June: Presentation at Council for final round of feedback