2024-01-17 Focus Group Meeting notes

 Date

Jan 17, 2024

 Participants

  • @Adam Murray

  • Alysa Selby, Amy Shipley, Brenda Marshall, Douglas Strauss, Michelle Boisvenue-Fox, Polly Gallagher, Shelly Fratzke, Tracey Hughes

 Discussion topics

Item

Notes

Item

Notes

https://docs.google.com/presentation/d/1eY2sGi8RrcFMdTa3Z8wiRRBtKsC3IwhzVR-oPbYiBg0/edit?usp=sharing

Expense Structure

  • do the three cost centers of support and innovation, licensing, and infrastructure make sense to you?

  • does the description of what is included in each cost center seem appropriate?

    • questions about what each one means. Tracey suggested providing examples to share with others in the library

  • Are there any cost centers, or types of expenses that you don’t see reflected in the slide?

  • Are there changes in where any type of expense should be located between the cost centers?

Service Portfolios

  • Does the concept of service portfolios make sense to you?

  • Voting membership has been defined as a set of services, benefits, and memberships that are only available through full Marmot membership. Is there anything in this list that you think doesn’t belong? Anything that should be included but isn’t?

    • open educational resources

    • for academics, CAL and Reforma membership may not be as valuable

    • one library director has received negative feedback about attendance at Reforma Colorado

  • Do you have any reservations about the more formal establishment of an Associate Membership fee, or the definition of associate membership as having a la carte access to certain Marmot services?

    • having this clarity is long overdue

    • offers a lot of flexibility for libraries to pay for what they want to pay for without requiring everyone to be on the same track

    • caveat that Marmot staff don’t get stretched so thin that they can’t offer the same level of service to the members.

  • Do you have any thoughts, concerns, revisions to suggest for the service portfolios?

    • Resource sharing

      • Digital archive is an essential part of the collection, and nice to see it reflected so clearly and not as a small side project

    • IT Services

    • Statistics & assessment services

    • Preservation services

    • Consultations and special projects

    • Computer equipment acquisitions

Data Types discussion

  • https://docs.google.com/forms/d/e/1FAIpQLScLzx4rVVX2ahejeeS-kvjaHHPcflG008x8tStb4WEFAoFLHQ/viewform?usp=sf_link

  • https://docs.google.com/spreadsheets/d/1Ckr9Zbw-pe56tR_f1giHyUS7pO-1ZSx6XZkAPGA8xLw/edit?usp=sharing

  • What stands out to you in the straw poll results?

  • Why did the highest ranked item get selected?

    • highest ranked items are materials expenditures per population, total population, adjusted pop, collection use, total expenditures per population count, and circulation per population count

    • leaning toward materials expenditures

    • many of the second tier are how the library is used and more directly how Marmot is used by the community

    • families may only use one card, rather than having a card per member

    • examples of a city library with a large population but a small budget. serving 500k people with a tiny budget. looking at how a library prioritizes its budget internally is a clearer indication of use

    • keep in mind the large difference between physical and electronic materials costs

    • would want to see more information about what it costs to support things other than Sierra to be able to determine if a data type if equitable. example of support time being used to adjust data fields in Sierra and how they interact with Pika, which is not countable by staff sessions.

  • Why did the lowest ranked items get ranked that way?

  • Are there other data elements you can think of that might be more appropriate?

  • Are there data elements that might be appropriate only for specific service portfolios? What are they?

Fee types discussion

  • Is there any benefit to using pricing or sizing tiers?

    •  

Survey Link

Next steps

  • February: Synthesize focus group data

  • February/Spring: Identify most preferred types of data for sizing; build out more detailed models using this type of data for different types and sizes of library

  • June: Presentation at Council for final round of feedback

  • Summer: Approval by Marmot Executive Board

  • September: Member notifications

  • January 2025: Effective date

 Action items

 Decisions