2024-01-17 Focus Group Meeting notes

https://docs.google.com/presentation/d/1eY2sGi8RrcFMdTa3Z8wiRRBtKsC3IwhzVR-oPbYiBg0/edit?usp=sharing

Expense Structure

• do the three cost centers of support and innovation, licensing, and infrastructure make sense to you?

• does the description of what is included in each cost center seem appropriate?

• Are there any cost centers, or types of expenses that you don’t see reflected in the slide?

• Are there changes in where any type of expense should be located between the cost centers?

Service Portfolios

• Does the concept of service portfolios make sense to you?

• Voting membership has been defined as a set of services, benefits, and memberships that are only available through full Marmot membership. Is there anything in this list that you think doesn’t belong? Anything that should be included but isn’t?

• Do you have any reservations about the more formal establishment of an Associate Membership fee, or the definition of associate membership as having a la carte access to certain Marmot services?

• Do you have any thoughts, concerns, revisions to suggest for the service portfolios?

  • Resource sharing

  • IT Services

  • Statistics & assessment services

  • Preservation services

  • Consultations and special projects

  • Computer equipment acquisitions

Data Types discussion

• https://docs.google.com/forms/d/e/1FAIpQLScLzx4rVVX2ahejeeS-kvjaHHPcflG008x8tStb4WEFAoFLHQ/viewform?usp=sf_link

• https://docs.google.com/spreadsheets/d/1Ckr9Zbw-pe56tR_f1giHyUS7pO-1ZSx6XZkAPGA8xLw/edit?usp=sharing

• What stands out to you in the straw poll results?

• Why did the highest ranked item get selected?

• Why did the lowest ranked items get ranked that way?

• Are there other data elements you can think of that might be more appropriate?

• Are there data elements that might be appropriate only for specific service portfolios? What are they?

Fee types discussion

• Is there any benefit to using pricing or sizing tiers?

Survey Link

• https://docs.google.com/forms/d/e/1FAIpQLSeYD285eUhY93vC0tlxrqnEfdBscP3y6tSRXFTDQHUciZxQ3g/viewform?usp=sf_link

Next steps

• February: Synthesize focus group data

• February/Spring: Identify most preferred types of data for sizing; build out more detailed models using this type of data for different types and sizes of library

• June: Presentation at Council for final round of feedback

• Summer: Approval by Marmot Executive Board

• September: Member notifications

• January 2025: Effective date