\uD83D\uDDD3 Date
\uD83D\uDC65 Participants
\uD83D\uDDE3 Discussion topics
Item | Notes |
|---|---|
When you look at your invoices from Marmot, is there anything on it you find confusing? | |
Think back to a budget meeting. Were there any items from Marmot that stood out as problematic in discussing your library’s budget? | |
Are there Marmot fees that draw the (negative) attention of your Board or school/university administrators? Which ones, and what are the concerns expressed? | |
Have you had any new projects or expansions of existing services that have been held back by a Marmot fee that was prohibitive? Please describe, and identify the prohibitive fee. | |
Are there components of Marmot’s existing fees that you feel are “just right” and should be left as they are? | |
When you think of the services your library receives from Marmot, are there any that you notice are not reflected on your invoice? | |
Do you understand the categories of all the services Marmot provides your library? | |
As we talk about restructuring Marmot’s fees, are there any anxieties you feel about the outcome? What are they, and what would help alleviate those anxieties? | |
Marmot staff have outlined specific problems they have observed with Marmot’s current fees. Do you have anything to add to these that this project should address? |