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The Paged Too Long report is a list of all of your library’s items that have been requested off-campus or paged for INN-Reach circulation loan, but that has not changed status in more than the specified number of days. These are item requests that have not been found, canceled, or transferred to another copy.
You can specify the number of days considered "too long" when you run the report.
If your staff did not check the item out to the remote site correctly, it will show up on this list.
Patrons are still waiting for these items.
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The Returned Too Long report lists all of the INN-Reach items that have been returned to the owning site, but that has have not changed status in more than the specified number of days. These are items that are returned on a patron’s card but are not cleared by the lending library.
These are Prospector items requested by your patrons.
The patron has returned the item changing the status of the item to “Prospector Returned.”
The item has not been checked in at the owning library and the Prospector process is not complete.
Home Library contains the borrower’s or your patron’s .p numbers, while Item location is the lending library information. Here are instructions on how to look up the Patron # or .p number.
Minimum days:14
Sort by: Patron Home Library
Click the “Prepare” button to run the report.
The Report box will appear. This report may take up to 14 minutes to process.
Copy and Paste the information about your patrons into a spreadsheet. Make sure to copy the Item Location, Call #, Title, Home Library, Patron #, and Returned Dates.
Item Location is the code and name of the item's owning site.
Call # is the call number of the returned item.
Title is the title of the returned item.
Home Library is the patron's home library.
Patron # is the system-generated patron record number of the patron for whom the item was returned.
Returned Date is the date the item status was changed to '%' (RETURNED).
Compare items in this report to the titles that appeared last time you ran the report. If this is your first time running the report, keep the information from this report to compare next time.
Perform a shelf check for any item or new items from the list comparison, or all items if running the report for the first time.
If not on your shelves, contact the lending library and ask them to do a shelf check.
If the item was physically returned to the lending library but not checked incorrectly, the item will appear on this list. Sometimes, it really did never make it to the home library. The home library will need to decide what to do about their missing item.
Prospector contact list - Go to Document Delivery Committee - Click on the Committee Member List.
See the Holds Process for Sierra, Pika, and Prospector to learn more about canceling a Prospector hold.
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These are items your patrons have requested from Prospector libraries, and for whatever reason, the request has not yet been filled. These are holds on a patron’s card that have not been filled yet.
The Requested Too Long report lists all of the items that have been requested for an INN-Reach circulation loan by your library patrons, but that has not changed status in more than the specified number of days.
Home Library contains the borrower’s or your patron’s .p numbers, while Item location is the lending library information.
Minimum days: 14
Sort by: Patron Home Library
Click the “Prepare” button to run the report.
The Report box will appear. This report may take up to 14 minutes to process.
Copy and Paste the information about your patrons into a spreadsheet. Make sure to copy the Item Location, Call #, Title, Home Library, Patron #, and Requested Date.
Item Location is the code and name of the item's owning site.
Call # is the call number of the requested item.
Title is the title of the requested item.
Home Library is the patron's home library.
Patron # is the system-generated patron record number of the requesting patron.
Requested Date is the date the item status was changed to '&' (REQUESTED).
Compare items in this report to the titles that appeared last time you ran the report. If this is your first time running the report, keep the information from this report to compare next time.
Check the status of the item in the Prospector catalog.
If the item is “on shelf,” cancel the hold through Sierra, and replace the request (depending on the amount of time that has elapsed since the patron made the request, you may want to contact the patron first).
If unavailable by other sources, do not cancel the hold
Look for alternative sources for the material if all copies are checked out in the Prospector catalog. You may want to check your library’s catalog or the Marmot Union Catalog for the item.
Canceling the hold through Sierra:
Look up the patron # or .p number in Sierra. Here are instructions on how to look up the Patron # or .p number.
The hold will be listed under Holds and INN-Reach.
Click on the Holds tab to display the patron’s hold. Look for the item that was requested too long in the report. Click on the All box to highlight the item information. The Cancel Hold button will become active.
See the Holds Process for Sierra, Pika, and Prospector to learn more about canceling a Prospector hold.
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The In-Transit Too Long report lists all of the items that have been in transit for an INN-Reach circulation loan to your library, but that has not changed status in more than the specified number of days. These are items that have been requested and have a status of “In Transit” but a library has not received the item yet.
These Prospector items are in transit to your library, but the items have never arrived.
Home Library contains the borrower’s or your patron’s .p numbers, while Item location is the lending library information. Here are instructions on how to look up the Patron # or .p number.
Minimum days:14
Sort by: Patron Home Library
Click the “Prepare” button to run the report.
The Report box will appear. This report may take up to 14 minutes to process.
Copy and Paste the information about your patrons into a spreadsheet. Make sure to copy the Item Location, Call #, Title, Home Library, Patron #, and In-Transit Date.
Item Location is the code and name of the item's owning site.
Call # is the call number of the in-transit item.
Title is the title of the in-transit item.
Home Library is the patron's home library.
Patron # is the system-generated patron record number of the patron for whom the item is in transit.
In Transit Date is the date the item status was changed to 't' (IN TRANSIT).
Compare items in this report to the titles that appeared last time you ran the report. If this is your first time running the report, keep the information from this report to compare next time.
Perform a shelf check for any item or new items from the list comparison, or all items if running the report for the first time.
If not on your shelf, contact the lending library and ask them to do a shelf check.
Prospector contact list - Go to Document Delivery Committee - Click on the Committee Member List.
If the loaning library cannot find the item, you may want to check the Prospector catalog again or contact your patron to find out if they still want the item.
Canceling the hold through Sierra:
Look up the patron # or .p number in Sierra. Here are instructions on how to look up the Patron # or .p number.
The hold will be listed under Holds and INN-Reach.
Click on the Holds tab to display the patron’s hold. Look for the item that was requested too long in the report. Click on the All box to highlight the item information. The Cancel Hold button will become active.
See the Holds Process for Sierra, Pika, and Prospector to learn more about canceling a Prospector hold.
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The Received Too Long report lists all of the items that have been received at your library for an INN-Reach circulation loan, but that has not changed status in more than the specified number of days. These are items that are on a hold shelf past the Marmot 7 day allowance that patrons have not picked up, or did not checkout properly.
These Prospector items have been received for your patrons and should be on the hold shelf.
Home Library contains the borrower’s or your patron’s .p numbers, while Item location is the lending library information.
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