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The Update Password box will appear. Enter your old/default password provided by your library, your new chosen password. and re-enter your newly chosen password. You will be able to click on the eye icons to show or hide your passwords as you’re entering them. Click on the Update Password button when finished.

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Warning

The password cannot contain common trivial patterns. For example:

  • Consecutively repeating a character three or more times (for example, aaaa, aaaax7gp, x7gp3333).

  • Consecutively repeating a set of up to four characters two or more times (for example, abab, abcabc, abcdabcd, ababx7gp, x7gp3434, and words that have repeating letters like banana or queue).

While changing your password, you can choose whether to show or hide the information as you type with the eye icons on the right hand side. You will also see some help text about how many characters are needed as well as which fields are required.

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When re-entering the new password, the system can tell if it does not match. In that case that the passwords as entered do not match, you will see help text with additional instructions.

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Once you click on the Update Password button, you will get a system message that you have updated your password correctly. Next, the system will automatically bring you to your checked out page on your account.

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Once you click on the link to reset your password, you will be directed to the Reset My Password page to add your new password. You have some password suggestion text for your new password. You will be able to click on the eye icons to show your passwords. Click on the Reset My Password button. You will now be able to login into your account with your new password.

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Warning

The password cannot contain common trivial patterns. For example:

  • Consecutively repeating a character three or more times (for example, aaaa, aaaax7gp, x7gp3333).

  • Consecutively repeating a set of up to four characters two or more times (for example, abab, abcabc, abcdabcd, ababx7gp, x7gp3434, and words that have repeating letters like banana).

Note

You must have a valid email address in your patron record to use the Reset My Password option. If you do not, you will get a message that you do not have an email address on your account. Contact your library if you do not have an email account so they can help you reset your password.

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