This is the work-around for when Sierra messes up its printer settings. The beginning of this (for the first time this is done) can be calling the Marmot Helpdesk. Marmot may have to provide some permissions for your Windows login/profile to help with the issue. Once the permissions are there, there are two processes to go through: deleting the current settings, and getting the new ones set.
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Deleting printer settings
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Close Sierra.
Click the File Folder icon on the Taskbar
Click on “Windows (C:)” under “This PC“
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Press Control + A to select everything.
Press the Delete key.
Resetting Print Settings In Sierra:
Click this link to go to the setup page for printers /printing in Sierra.
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