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  • If the monitor is black:

    • Make sure the display cable is connected securely to the desktop, laptop, or dock by unplugging both ends and firmly reseating them.

    • Check the power cord to make sure it is plugged in securely on both ends.

    • Check that the power button is lit.

    • Check the Multiple displays setting (Settings > System > Projecting to this PC) to make sure nothing is being projected.

  • If the monitor is showing “No VGA (or some other) Cable”, check the Input using the monitor buttons (varies from monitor to monitor). Change the setting to Auto.

  • If the monitor shows “Entering Power Save Mode”, unplug the monitor from the computer for a couple of minutes and plug it back into the computer.  Make certain that all connections are tight at both ends.

  • If brightness or contrast is off/odd, make changes using the menu (use monitor buttons, varies per monitor model).

  • If the scale or resolution seem off, on the computer: go to Settings > System > Display. Make sure “Change the size of text, apps, and other items” and Display resolution are both at the “Recommended” setting.

  • If the monitor is blurry and/or color oddness, check all cords to make sure they are secure.

  • If all the above have failed, try a different display port on the back of the computer. An adapter might be needed.

  • Indications that you need a new monitor:

    • The monitor comes up then fades after being turned on

    • There are “ghost” colors

    • Lines on monitor

    • The monitor doesn’t power up at all, even after attempting the above steps

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