This documentation describes how to set up the schedule for sending notices in the LX Starter queue.
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LX Starter communicates with Sierra to send notices to patrons. The Sierra settings determine when Sierra sends notices to the LX Starter queue. You can select the time and frequency that LX Starter checks the queue and sends each notice type.
Don’t set LX Starter to check the queue at the same time Sierra sends the notices. For example, let’s say you manually send Overdue Notices in Sierra every day from 9:00 am to 5:00 pm. You’ll set LX Starter to send Overdue Notices to patrons every hour from 9:30 am to 5:30 pm. The buffer time at the beginning and the end ensures that LX Starter includes all queued notices. |
On the Sequences tab, select a draft notice.
On the Overview page, select the Settings tab.
Select a sender from the From (Name & Email) list.
Select a reply email address from the Reply Email Address list.
If you don’t select a reply email address, replies go to the send email address.
In the Send queued notices section, select a frequency and time range.
If you select every 24 hours, you can only set one time.
Select Save Settings.
If you want Sierra to begin sending notices to the LX Starter queue, select Publish. If you publish a notice in error, see the Unpublish Notices documentation.
