Names and email addresses of staff who can submit service requests in the Marmot Help Desk

• Have not received lists from:

  • Boulder

  • Louisville

Names and email address of “super users” in the Marmot Help Desk

• Have not received lists from:

  • Boulder

  • Louisville

Names and email addresses of library staff who should be included in a Marmot-wide all points email list.

• Have not received lists from:

  • Boulder

  • Louisville

Point of contact for CAL institutional memberships per library

• Have not received contacts for:

  • Boulder

  • Longmont: Jon Soloman

  • Louisville

  • Loveland

Questions

• Will INN-Reach fee still be charged if INN-Reach is already paid for via the Innovative contract?

• Can library staff reset Sierra passwords or change log out/reset timelines?