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Click on Fines Paid to bring up the Fines Paid pop-up box. The choices are Print, View Fines, View Items, or Close. Tip: Clicking on the line for the invoiced item will make the View Fines and View Item buttons clickable.
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Reinstating a Fine
Your library may be able to Reinstate Fines on under the Fines Paid tab. You can reinstate fines that have already been removed from the patron's record.
For example, you might want to reinstate a fine if you accidentally waived the fine or collected money for the wrong fine.
View and highlight the fine you want to reinstate under Fines Paid section. Click on the View Fine button.
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Once you click on the View Fine button, the Paid Fine Detail box will appear. If you can reinstate the fine, the Reinstate Fine button will be enabled. This fine will be reinstated. Original fine payment information will be removed.
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To reinstate the fine and remove the fine-payment information from the database, choose the Confirm button. To retain the fine-payment information displayed in the Paid Fine Detail dialog box, choose Cancel.
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If you choose Confirm, the system:
Deactivates the Reinstate Fine button.
Adds the fine back to the patron's record, using the current date as the assessed date.
Assigns a new invoice number to the fine. The invoice number displays both the new invoice number and the previous invoice number. For example: Invoice: 6437 (previous invoice 6414). Note that if you reinstate the same fine multiple times, the previous invoice number reflects the invoice number of the fine that was most recently paid, not the original invoice number.
Removes the reinstated entry from the patron's fines paid.
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You can reinstate all types of fines except the following:
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Note the system writes a separate entry to the Fines Paid table for each partial, full, or waived payment made to the selected charge. As a result, the system reinstates only the portion of the charge associated with the Fines Paid table entry that you specified. For example, if a patron has an original charge amount of $10.00 on their patron record, which is marked as partially paid by the patron ($4.00), followed by a waive of the fine remainder ($6.00), two entries are written to the Fines Paid table, one with a payment status of Partial Payment, and one with a payment status of Waive. If you choose to reinstate the Waive entry in the Fines Paid table, the system reinstates the waived amount ($6.00), not the original full fine amount ($10.00). To reinstate the full amount of the original charge, you must reinstate both the Waive and the Partial Payment entries associated with the original charge. |
Patron Notes
This is one way to view any notes associated with a patron. It is helpful when in the Fines tab to see any notes associated with any lost items.
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