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• Note: Expresslane self-checks are the same as regular Sierra desktop stations, and need to have their jarcache checked periodically.

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How to clear Sierra Jarcache on a PC

1. Make sure you are completely out of the Sierra program

2. Click on your file folder to get to your Local Disk C:
   Note: For older computers, you may need to go to MyComputer or Computer to see your C: Drive

3. Double click on the folder Sierra Desktop App

4. Double click on the folder jarcache

5. Use Ctrl-A to highlight all the files

6. Right-click to bring up the option to delete

7. Click delete

   1. This should clear all the files

8. Open Sierra

   1. It may take a few minutes longer for the jars to load

9. Login to Sierra

10. Contact Marmot if you have questions marmothelp@marmot.org

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1. Make sure you are completely out of the Sierra program

2. Open your Applications folder

3. Double click on the folder Sierra Desktop App

4. Double click on the folder jarcache

5. Use Command-A to highlight all the files

6. Right-click to bring up the option menu

7. Click on Move to Trash

8. Open Sierra

9. It may take a few minutes longer for the jars to load

10. Login to Sierra

11. Contact Marmot if you have questions marmothelp@marmot.org

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How to clear Sierra Jarcache Video

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