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“As expressed in these principles, the ALA Code of Ethics, and the IFLA Code of Ethics, libraries and librarians have an ethical obligation—and in some cases a legal obligation—to preserve users' privacy and to prevent any unauthorized collection, use, or disclosure of library users' data. … Anyone with access to library data and activity should accept responsibility for safeguarding user privacy and data security and should have training in related standards and best practices.”
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Other Resources
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Brute force attack demonstration
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Legal & professional obligations to protect patron privacy
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Library Directors/Marketing Staff Meetings
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Suggested Communication Timeline
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https://marmot-support.atlassian.net/l/cp/aHu11FLP
https://marmot-support.atlassian.net/l/cp/nSa4xK4n
https://marmot-support.atlassian.net/l/cp/hjPG4JK0
https://marmot-support.atlassian.net/l/cp/QCAVPpe8
https://marmot-support.atlassian.net/l/cp/FR5A873V
https://marmot-support.atlassian.net/l/cp/XeB2nm3S
https://marmot-support.atlassian.net/l/cp/5XH0E0iZ
https://marmot-support.atlassian.net/l/cp/3pXMrAyq