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Make sure you are completely out of the Sierra program
Click on your file folder to get to your Local Disk C:
Note: For older computers, you may need to go to MyComputer or Computer to see your C: DriveDouble click on the folder Sierra Desktop App
Double click on the folder jarcache
Use Ctrl-A to highlight all the files
Right-click to bring up the option to delete
Click delete
This should clear all the files
Open Sierra
It may take a few minutes longer for the jars to load
Login to Sierra
Contact Marmot if you have questions marmothelp@marmot.org
How to clear Sierra Jarcache Video
Related Documentation
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