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Enter the temporary password in the Enter PIN field. Add the temporary password to the Confirm field. Click the OK button. Once you enter the password in the Set PIN box, see the Password Reset Field information to explain the importance of that field.
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Click on the Save/Close Icon once the password has been updated for the patron.
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The patron will need to login into their Pika account in order to reset the temporary password. The Online Catalog Password Reset is patron-facing documentation to help your patrons understand how the password reset works in the catalog.
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Password Reset Field
The Password Reset field will contain the date that the patron password was last reset. When a patron resets their password in the catalog, the Password Reset field will include a message that the patron set it in Pika with a date and time. This is Sierra talking to the catalog. When there is a message in the Password Reset field the patron will not be prompted to reset the password in the catalog.
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If the patron reset their password using the library’s keyboard, you can type in the message that lets staff know that the patron set their own password. When there is a message in the Password Reset field the patron will not be prompted to reset the password in the catalog.
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Once If the patron has reset their password onceforgotten their password and needs help from library staff to reset the password in the catalog, you will need to remove the Password Reset field or set that field to zero (0) in order for the patron to reset the patron’s record againtheir password in the catalog. You can also delete that field in order to force a password reset.
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